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assignment009 assignment009
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At the start of football season, the ticket office gets busy the day before the first game. Customers arrive at the rate of four every ten minutes. A ticket seller can service a customer in four minutes. Traditionally, there are two ticket sellers working. The university is considering an automated ticket machine similar to the airlines' e-ticket system. The automated ticket machine can service a customer in 2 minutes.
(a) What is the average length of the queue for the in-person model?
(b) What is the average length of the queue for the automated system model?
(c) What is the average time in the system for the in-person model?
(d) What is the average time in the system for the automated system model?
(e) Assume the ticket sellers earn $8 per hour and the machine costs $20 per hour (amortized over 5 years). The wait time is only $4 per hour because students are patient. What is the total cost of each model?
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Quantitative Analysis for Management

Quantitative Analysis for Management


Edition: 12th
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TheBatTheBat
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assignment009 Author
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5 years ago
hi again

thank you

PS: for anyone planning to take this course, it's HARD
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