Organizational Culture Theory describes and predicts

Organizational Culture Theory describes and predicts
 
  a. the interactions between someone communicating on behalf of an organization with an individual who is external to the organization.
  b. interactions with people who have little or no official authority over one another but who just work together to accomplish the goals of an organization.
  c. how shared symbols, beliefs, values, and norms affect the behavior of people working in and with an organization.
  d. how the quality of customer relationships affects the financial health of a business and employee job security.
  e. the type of relationship characterized by the formal authority one person has over another person's work and behavior.