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Home Q & A Board Science-Related Homework Help Computer Studies
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What is the best device to use when a blackout occurs?
What is the best device to use when a blackout occurs?
What is the best device to use when a blackout occurs?  
A) UPS
B) Surge suppressor
C) Surge strip
D) Line conditioner
jjqman1   94   1 Reply
A year ago
A technician is working in a conference room. The technician is suspicious of the quality of the ...
A technician is working in a conference room. The technician is suspicious of the quality of the ...
A technician is working in a conference room. The technician is suspicious of the quality of the electrical wiring. What should the technician do first before connecting the cable TV line to a TV tuner card?
A) Use an antistatic wrist strap.
B) Att
Bahar18   118   1 Reply
A year ago
Which of the following helps with time management?
Which of the following helps with time management?
Which of the following helps with time management?
A) Line conditioner
B) Prioritization
C) Taking notes
D) Sensitivity to other cultures
bookster   94   1 Reply
A year ago
Which of the following would be appropriate as an action for a new help desk person when she ...
Which of the following would be appropriate as an action for a new help desk person when she ...
Which of the following would be appropriate as an action for a new help desk person when she encounters a problem she has never seen before?
A) Interrupt the customer every so often to ask questions.
B) Ask the customer to hold while the problem is
cmesser94   85   1 Reply
A year ago
What is a way to show you are actively listening to a customer when you are on the phone?
What is a way to show you are actively listening to a customer when you are on the phone?
What is a way to show you are actively listening to a customer when you are on the phone?
A) Interrupt the customer every so often to ask questions.
B) Take notes.
C) Summarize the information told to you.
D) Finish the customers sentences when p
redzritter19   94   1 Reply
A year ago
A technician has determined that the high voltage power supply in a laser printer needs to be ...
A technician has determined that the high voltage power supply in a laser printer needs to be ...
A technician has determined that the high voltage power supply in a laser printer needs to be replaced. What should the technician do next?
A) Review disposal requirements.
B) Document the findings.
C) Check the surrounding area for trip hazards.
kristallqiu99   76   1 Reply
A year ago
A company is installing new air conditioning and related gear in a main wiring closet as part of an ...
A company is installing new air conditioning and related gear in a main wiring closet as part of an ...
A company is installing new air conditioning and related gear in a main wiring closet as part of an area renovation project. The equipment in that room has been placed into a temporary area. Which protection measure should the IT ensure is taken for
Jamesgrams   161   1 Reply
Guest
A year ago
Which item would be used when upgrading a motherboard?
Which item would be used when upgrading a motherboard?
Which item would be used when upgrading a motherboard?
A) TPM
B) RFID
C) MSDS
D) Antistatic bag
serenanurse   89   1 Reply
A year ago
What part of a laser printer should you be concerned about disposal?
What part of a laser printer should you be concerned about disposal?
What part of a laser printer should you be concerned about disposal?
A) Toner
B) Conditioning roller
C) Laser or LEDs
D) Paper tray
Franceswwx   109   1 Reply
A year ago
What type of battery is found in smartphones and laptops?
What type of battery is found in smartphones and laptops?
What type of battery is found in smartphones and laptops?
A) Zinc
B) Lithium  
C) AAA  
D) AA
diannrmns01   108   1 Reply
A year ago
What are MACs as they relate to change management?
What are MACs as they relate to change management?
What are MACs as they relate to change management?
A) Moves, adds, and changes
B) A Layer 2 address
C) A Layer 3 address
D) Mandatory action conditions
f'leece   92   1 Reply
A year ago
Which of the following is used with an older computer and requires special disposal?
Which of the following is used with an older computer and requires special disposal?
Which of the following is used with an older computer and requires special disposal?
A) CRT
B) Mouse
C) HDMI
D) Thunderbolt
neah6   68   1 Reply
A year ago
Which of the following is associated with the change management process for a large organization?
Which of the following is associated with the change management process for a large organization?
Which of the following is associated with the change management process for a large organization?
A) AUP
B) Change board
C) Asset tag
D) Security policy
shaindel   76   1 Reply
A year ago
What type of power protection is best to prevent data loss?
What type of power protection is best to prevent data loss?
What type of power protection is best to prevent data loss?
A) Surge strip
B) Line conditioner
C) Phone line conditioner
D) UPS
Mymikym   89   1 Reply
A year ago
A technician is installing new IT equipment and also removing some. What is commonly requested of ...
A technician is installing new IT equipment and also removing some. What is commonly requested of ...
A technician is installing new IT equipment and also removing some. What is commonly requested of the technician to do after completing the changes?
A) Update network topology diagrams.
B) Update the user knowledge base.
C) Use a scanner and barco
jaylyn   103   1 Reply
A year ago
Which type of mask helps an IT technician with fumes?
Which type of mask helps an IT technician with fumes?
Which type of mask helps an IT technician with fumes?
A) Toner
B) Air filter
C) Diving
D) ESD
brendenxoxo21   82   1 Reply
A year ago
A new technician is working on a computer and the user asks the technician if the company allows ...
A new technician is working on a computer and the user asks the technician if the company allows ...
A new technician is working on a computer and the user asks the technician if the company allows employees to access gaming sites during their break or lunch. Where could the technician find the answer?
A) Employee database
B) Knowledge base
C) AU
july   176   1 Reply
A year ago
An administrative assistant has just discovered that the department site used to document meetings ...
An administrative assistant has just discovered that the department site used to document meetings ...
An administrative assistant has just discovered that the department site used to document meetings and goals is no longer available. When the technician over that system is contacted, the technician explains that they moved to a new system and must h
Dasha   132   1 Reply
A year ago
What type of fire extinguisher can put out electrical fires?
What type of fire extinguisher can put out electrical fires?
What type of fire extinguisher can put out electrical fires?
A) Type C
B) Type E
C) None
D) Baking soda-based
Charlesnep   107   1 Reply
A year ago
Which fire extinguisher can put out most fires?
Which fire extinguisher can put out most fires?
Which fire extinguisher can put out most fires?
A) Type C fire extinguisher
B) Fire Department
C) Water
D) ABC type fire extinguisher
IceBeast360   78   1 Reply
A year ago
An administrative assistant has logged the same computer problem three times to the help desk. On ...
An administrative assistant has logged the same computer problem three times to the help desk. On ...
An administrative assistant has logged the same computer problem three times to the help desk. On the fourth call, the assistant is angry. After calming the person down, the technician gathers enough information to know that the call needs to be esca
suhail1073   101   1 Reply
A year ago
A technician goes into an office and smells rotten food and body odor. The technician starts gagging ...
A technician goes into an office and smells rotten food and body odor. The technician starts gagging ...
A technician goes into an office and smells rotten food and body odor. The technician starts gagging and holding his nose. He tells the customer he cannot work in such conditions. The customer complains to the IT supervisor. What issue will the super
amberbragg728   179   1 Reply
A year ago
An IT department is upgrading the purchasing software. After installing the update and restarting ...
An IT department is upgrading the purchasing software. After installing the update and restarting ...
An IT department is upgrading the purchasing software. After installing the update and restarting the server, an error message appears. The server administrator tries restarting the server again, but the same error appears. Unfortunately, now it is t
dudekim   153   1 Reply
A year ago
Which type of IT documentation is a collection of solutions to commonly asked questions or problems?
Which type of IT documentation is a collection of solutions to commonly asked questions or problems?
Which type of IT documentation is a collection of solutions to commonly asked questions or problems?
A) Knowledge base
B) Change management database
C) Acceptable use policy
D) IT documentation
DrDoggo   88   1 Reply
A year ago
What kind of management can help prevent a trip hazard?
What kind of management can help prevent a trip hazard?
What kind of management can help prevent a trip hazard?
A) Toxic waste management
B) Water management
C) ESD
D) Cable management
Guest   80   1 Reply
A year ago
A technician is working inside a laser printer at a customers site when a call comes in from another ...
A technician is working inside a laser printer at a customers site when a call comes in from another ...
A technician is working inside a laser printer at a customers site when a call comes in from another customer. What should the technician do first?
A) Take the call.
B) Use a warm cloth to clean off dirt from the hands and then take the call.
C) A
abc123   141   1 Reply
A year ago
Time management is a how you prioritize IT support tasks.
Time management is a how you prioritize IT support tasks.
Time management is a how you prioritize IT support tasks.
Is this statement true or false?
malik   61   1 Reply
A year ago
A clean room is a place to store RAM and hard drives.
A clean room is a place to store RAM and hard drives.
A clean room is a place to store RAM and hard drives.
Is this statement true or false?
Guest   59   1 Reply
A year ago
A risk analysis is used to help an IT department determine whether the benefits involved with ...
A risk analysis is used to help an IT department determine whether the benefits involved with ...
A risk analysis is used to help an IT department determine whether the benefits involved with implementing a new enterprise resource planning (ERP) platform outweigh the risks.
Is this statement true or false?
brendenxoxo21   63   1 Reply
A year ago
A UPS is similar to a battery backup.
A UPS is similar to a battery backup.
A UPS is similar to a battery backup.
Is this statement true or false?
Jeriko   60   1 Reply
A year ago
A UPS provides power in case of brownout or blackout.
A UPS provides power in case of brownout or blackout.
A UPS provides power in case of brownout or blackout.
Is this statement true or false?
dickcheney111   70   1 Reply
A year ago
A line conditioner can help with there is noise on the electrical line.
A line conditioner can help with there is noise on the electrical line.
A line conditioner can help with there is noise on the electrical line.
Is this statement true or false?
shaindel   59   1 Reply
A year ago
A surge suppressor is a device that can help protect a computer against a security attack.
A surge suppressor is a device that can help protect a computer against a security attack.
A surge suppressor is a device that can help protect a computer against a security attack.
Is this statement true or false?
bobsthename   62   1 Reply
A year ago
Grounding yourself means putting yourself and a computer part at the same voltage.
Grounding yourself means putting yourself and a computer part at the same voltage.
Grounding yourself means putting yourself and a computer part at the same voltage.
Is this statement true or false?
malik   63   1 Reply
A year ago
Self-grounding is one method used to prevent electrical shock to equipment.
Self-grounding is one method used to prevent electrical shock to equipment.
Self-grounding is one method used to prevent electrical shock to equipment.
Is this statement true or false?
johnsmith12   73   1 Reply
A year ago
One needs to put down an ESD mat to have a comfortable place to sit when working on a computer part ...
One needs to put down an ESD mat to have a comfortable place to sit when working on a computer part ...
One needs to put down an ESD mat to have a comfortable place to sit when working on a computer part that has at least one metal component.  
Is this statement true or false?
sehej123   70   1 Reply
A year ago
One needs to wear an ESD strap to prevent electrical shock.
One needs to wear an ESD strap to prevent electrical shock.
One needs to wear an ESD strap to prevent electrical shock.  
Is this statement true or false?
Guest   68   1 Reply
A year ago
An antistatic bag is commonly used to hold laptop screws.
An antistatic bag is commonly used to hold laptop screws.
An antistatic bag is commonly used to hold laptop screws.
Is this statement true or false?
Bula 28   70   1 Reply
A year ago
Toner found in laser printer cartridges is not earth friendly.
Toner found in laser printer cartridges is not earth friendly.
Toner found in laser printer cartridges is not earth friendly.
Is this statement true or false?
Guest   57   1 Reply
A year ago
Lithium batteries have a higher risk of catching fire than AA batteries.
Lithium batteries have a higher risk of catching fire than AA batteries.
Lithium batteries have a higher risk of catching fire than AA batteries.
Is this statement true or false?
SmartyPig   69   1 Reply
A year ago
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