Trades and Apprenticeship

Vehicles built today are in service longer than vehicles built twenty years ago.

Vehicles built today are in service longer than vehicles built twenty years ago.

Vehicles built today are in service longer than vehicles built twenty years ago.
A) True      B) False

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motorhead

Which of these statements is NOT true regarding new vehicle dealerships?

Which of these statements is NOT true regarding new vehicle dealerships?

Which of these statements is NOT true regarding new vehicle dealerships?
A) They accept very little warranty repair work
B) They pay for in service technician training on new model vehicles and systems
C) They usually provide uniforms

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motorhead

The warranty on catalytic converters is at least how long?

The warranty on catalytic converters is at least how long?

The warranty on catalytic converters is at least how long?
A) 1 year      B) 8 years      C) 12 years      D) 3 years

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motorhead

Who is the person that greets the service customer and completes the work order?

Who is the person that greets the service customer and completes the work order?

Who is the person that greets the service customer and completes the work order?
A) Service manager      B) Service advisor      C) Service writer      D) Either B or C

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motorhead

Which description best fits the role of a service advisor?

Which description best fits the role of a service advisor?

Which description best fits the role of a service advisor?
A) A money manager      B) A beginning technician
C) A skilled technician      D) A customer service representative

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motorhead

New vehicle preparation is usually an entry-level vehicle service position and usually involves what

New vehicle preparation is usually an entry-level vehicle service position and usually involves what

New vehicle preparation is usually an entry-level vehicle service position and usually involves what duties?
A) Installing dealer-installed options      B) Removal of all protective coverings and plastic
C) Correcting tire pr

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motorhead

A service advisor is also called a ________.

A service advisor is also called a ________.

A service advisor is also called a ________.
A) Service Manager      B) Service writer      C) Technician      D) Shop foreman

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motorhead

Which pillar is nearest the front of the vehicle?

Which pillar is nearest the front of the vehicle?

Which pillar is nearest the front of the vehicle?
A) C      B) A      C) D      D) B

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motorhead

Automotive service systems are generally separated into how many content areas?

Automotive service systems are generally separated into how many content areas?

Automotive service systems are generally separated into how many content areas?
A) 6      B) 10      C) 4      D) 8

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motorhead

To retrieve stored diagnostic trouble codes, a technician needs a(n) ________.

To retrieve stored diagnostic trouble codes, a technician needs a(n) ________.

To retrieve stored diagnostic trouble codes, a technician needs a(n) ________.
A) Paper clip      B) Desktop computer
C) Scan tool      D) Wireless connection to an electronic tester

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motorhead

A malfunction indicator light on the dash may be labeled ________.

A malfunction indicator light on the dash may be labeled ________.

A malfunction indicator light on the dash may be labeled ________.
A) MIL      B) Check engine      C) Service vehicle soon      D) MAL

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motorhead

A V-type engine could have how many cylinders?

A V-type engine could have how many cylinders?

A V-type engine could have how many cylinders?
A) 4      B) 8      C) 6      D) All of these

motorhead   241   2 Replies

motorhead

Which component is NOT part of the chassis system?

Which component is NOT part of the chassis system?

Which component is NOT part of the chassis system?
A) Brakes      B) Frame      C) Electrical system      D) Suspension

motorhead   486   2 Replies

motorhead

The first self-propelled vehicle that used an OTTO cycle four stroke gasoline engine was produced in

The first self-propelled vehicle that used an OTTO cycle four stroke gasoline engine was produced in

The first self-propelled vehicle that used an OTTO cycle four stroke gasoline engine was produced in ________.
A) 1902      B) 1885      C) 1908      D) 1900

motorhead   1051   2 Replies

motorhead