Your personal communication style reflects ________.
A) the signature you use on e-mail
B) your level of persuasiveness
C) listening skill
D) how you combine verbal and nonverbal communication
Question 2With respect to workplace distractions, a CareerBuilder survey found that ________.
A) being able to look out the window is very distracting
B) gossip and noisy coworkers are major sources of distraction
C) facing deadlines is quite distracting
D) Internet shopping networks are the major source of distraction
Question 3An important method for being creative is to carefully keep unrelated ideas separate to attain pure solutions to problems.
Indicate whether the statement is true or false
Question 4A realistic goal is one that ________.
A) includes money as well as happiness
B) is relatively easy to attain
C) matches the employer's desires
D) provides the right amount of challenge
Question 5When a leader asks group members what he or she can do to make their jobs better, the leader is using a tactic that frequently damages his or her relationship with the group.
Indicate whether the statement is true or false
Question 6An important aspect of building a diverse team is to select members from different educational backgrounds and business specialties.
Indicate whether the statement is true or false
Question 7A nonverbal indicator that a person is lying is likely to be ________.
A) a symmetrical smile
B) maintaining eye contact without constant staring
C) difficulty in maintaining eye contact
D) facial expressions that last about four or five seconds
Question 8One reason that humor enhances workplace creativity is that humor ________.
A) helps prevent the attitude that work is serious business
B) will sometimes point to problems and a possible solution
C) helps compensate for low intelligence
D) helps block using old solutions to new problems
Question 9A study with bank employees suggested that when the leader had a quite different quality of relationships with group members, team coordination improved and performance increased.
Indicate whether the statement is true or false
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