A task is often procrastinated because it ________.
A) is too exciting to begin
B) turns control over to the person performing the task
C) does not appear to offer an immediate reward
D) appears so easy that it can be done anytime
Question 2Procrastination is so tempting because it ________.
A) often leads to a short-term reward
B) is a long-term career booster
C) releases endorphins (a natural pain killer) into the brain
D) usually has a financial payoff
Question 3Yoga is both a physical exercise and a way of developing mental attitudes that calm the body and the mind.
Indicate whether the statement is true or false
Question 4Which one of the following would be the least effective way to develop charisma?
A) Make frequent use of metaphors and analogies
B) Keep emotions under tight control
C) Be highly energetic and goal oriented
D) Be willing to take personal risks
Question 5Ken spends time everyday walking among her employees and customers to see how things are going and gather informal feedback. Ken's behavior is referred to as ________.
A) horizontal communication
B) searching for rumors
C) management by walking around
D) wasting time
Question 6Religious diversity is most likely to affect workplace behavior because religious practices sometimes influence ________.
A) which sex a person is willing to work with
B) whether or not a person will accept a salary increase
C) whether employees demand a place of worship on company premises
D) which hours and days people are willing to work
Question 7Apparently talking to others to reduce stress has a scientific basis. Engaging socially with others triggers neural circuits that calm the heart, relax the intestines and dampen fear.
Indicate whether the statement is true or false
Question 8Research suggests that emotional labor can sometimes be avoided if the worker learns to recognize the emotions of a customer, client, or patient.
Indicate whether the statement is true or false
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