What is the difference between delivering negative news and being negative?
What will be an ideal response?
Ques. 2List three strategies to become more sensitive to your audience's needs.
What will be an ideal response?
Ques. 3Using the word young to describe an employee can have negative implications.
Indicate whether the statement is true or false.
Ques. 4Adopting a you attitude in business writing is simply a matter of using the pronoun you as much as possible.
Indicate whether the statement is true or false.
Ques. 5Regarding the use of the you attitude in business communication,
A) cultural differences are not a concern, since it is universally acceptable.
B) it is important to recognize and accommodate cultural differences.
C) you should assume that members of high-context cultures would find it offensive.
D) you should avoid it completely in intercultural communication.
E) its no more complicated than using the word you as much as possible.
Ques. 6Whether consciously or not, most readers in the workplace greet incoming messages by
A) anticipating the new knowledge they will gain.
B) setting aside enough time to read every one of them.
C) tossing them all into the trash without opening them.
D) asking the question, What's in this for me?
E) looking for bias from the writer
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