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Ejaylcuk Ejaylcuk
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6 years ago
According to research, which of the following is a key dimension that customers use to assess service quality?
 A) Operational efficiency
  B) Flexibility
  C) Empathy
  D) Queue time
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lmslinkardlmslinkard
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Ejaylcuk Author
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6 years ago
You make an excellent tutor!
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Good timing, thanks!
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