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nawal nawal
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6 years ago
Strong Cement is a cement-manufacturing company headquartered in the United States. As part of its organizational policy, the management establishes, plans, and implements measurement, monitoring, and improvement activities; monitors information about customer satisfaction as a performance metric; and acquires and analyzes data to determine improvement effectiveness. The management is following the guidelines of _____.
 a. Six Sigma
  b. Baldrige
  c. Deming
  d. ISO 9000:2000
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