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rachel787 rachel787
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6 years ago
A large number of consumers of a newly launched cereal product complained that when the cereal is eaten with cold milk, its quality of taste diminishes dramatically.
 
  The cereal manufacturing company responded by saying that, as written on the packaging, the cereal is only meant to be consumed in combination with hot milk, and suggested its customers only eat with hot milk. This action of the cereal company can be categorized as
   a) justification.
   b) ingratiation.
   c) correction.
   d) denial.
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casssmcasssm
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6 years ago
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rachel787 Author
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#2
6 years ago
Thank you for helping me throughout this difficult semester
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