Management bonuses are usually computed:
a. On location, location, location
b. Using the number of rooms in the hotel
c. Based on ADR
d. By including professional courtesy from other hoteliers
e. All of the above except a
Which of the following measures would NOT be applied to developing brand equity?
a. Broad distribution
b. Standard level of service
c. Availability of conference accommodations
d. Consistent quality
e. Instant identification
Explain the factors involved in hosting a buffet restaurant in a casino operation.
What will be an ideal response?
An ideal hotel organization does not allow staff members (accounting, legal, technology, etc.) to interact with guests, leaving guest contact to line members (desk personnel, food and beverage supervisors, etc.) exclusively.
Indicate whether the statement is true or false
Association executives will often visit a community and look at several hotels before deciding where to book their group. These visits are often called site inspections.
Indicate whether the statement is true or false
In addition to cash salaries, GMs may get which of the following:
a. Membership fees
b. On-property housing
c. State income taxes waived
d. Stock options
e. All of the above except c
Once electronic folios (PMSs) replaced pencil-and-paper records, transfers between guest folios and city-ledger accounts almost disappeared.
Indicate whether the statement is true or false
Explain the factors involved in hosting a full service restaurant in a casino operation.
What will be an ideal response?
Which of the following is/are costs of extending credit?
a. Float
b Increased bed taxes
c. Frees earned
d. Decrease in bad debts
e. All of these except b
Large hotels such as the Las Vegas properties employ several thousand workers; perhaps as many as two employees per room.
Indicate whether the statement is true or false