Professional lingo (language) uses three different terms to refer to non-paying guests: skippers, sleepers or whos.
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Despite an ever-increasing flow of foreign tourists to the U.S.A., few U.S. hotels operate a foreign-exchange service.
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Casino hotels:
a. Know that certain socioeconomic groups will be better for business than other groups
b. Are not permitted by most state gaming authorities to comp rooms
c. Exist in only 5 states of the United States, but are gaining momentum
d. Prefer single occupancy (no one to look over the player's shoulders) to double occupancy
e. All of the above
The rate spread (that is, the amount of difference in rate) between single and double occupancy is greater in European plan hotels than in American plan hotels.
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In order to retain some sense of a personalized service when confirming a reservation, hoteliers as a whole do not provide confirmation numbers:
a.. Over the phone
b. Via e-mail
c. By a letter sent by mail
d. On postcards
e.
None of these since all are used to confirm reservation
Franchise buyers pay several fees for the right to franchise, including a fee for the sign that identifies the franchise.
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Industry experience has proven that declines both in occupancy and in average room rate can be recovered by aggressive rate-cutting.
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The important Occupancy Ratio is computed:
a. Number of Rooms Occupied Number of Rooms Available
b. Number of Rooms Available Number of Rooms Occupied
c. RevPar x Number of Rooms Double Occupied
d. RevPar x ADR
e. Both c and d since they produce the same mathematical values
A computerized reservation system tracks reservation counts by room type rather than by an actual room number (like room number 2137).
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Condominiums and timeshares are the same exact thing but marketed under different names.
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