Most limited-service properties have between 150 and 200 rooms.
Indicate whether the statement is true or false
Which major tourist country destination does NOT have a cabinet level official for tourism?
A) Spain B) Italy C) The United States D) France
The triple bottom line includes:
A) plants, animals, environment.
B) community, the indoor environment, the outdoor environment.
C) people, profit, planet.
D) public relations, community relations, government relations.
Which should you NOT do when handling a complaint?
A) Explain why you appreciate the complaint B) Tell the customer it is not a big deal
C) Say thank you D) Apologize for the mistake
Which of the following would normally not be included in the financial plan portion of the business plan?
A) The name of the individual or company that will maintain the accounting records
B) Projected balance sheets and income statements for at least the next 15 years
C) Sources and amounts of original equity capital
D) A discussion about the company's break-even point
The house sets the odds on casino games to ensure a profit over a period of time. This is the
A) benefit B) yield C) proceeds D) house edge
This type of tourism is motivated by historic preservation; a combination of natural, cultural, and architectural environment.
A) Heritage Tourism
B) Medical tourism
C) Volunteer tourism
D) Cultural tourism
E) Nature tourism
As a rule of thumb, concession operations managers plan concession stand work stations so that ________ percent of the items sold will be within reaching distance of the employee collecting customer payment.
A) 75 B) 60 C) 45 D) 25
Trading in the over-the-counter markets takes place in the same manner as trading on the New York Stock Exchange.
Indicate whether the statement is true or false
At the beginning of the twenty-first century, limited-service hotels were the largest and fastest growing segment of the lodging industry.
Indicate whether the statement is true or false
Quick Reply
