Describe the hierarchy of a ship's crew. List six management positions and give a brief description of their duties.
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What organization lends substantial sums of money for tourism development in the form of low interest loans to developing countries?
A) International Civil Aviation Organization B) World Bank
C) International Air Transportation Association D) World Trade Organization
Keying locks, guest and employee identification and ADA compliance falls under
A) housekeeping B) security and loss prevention
C) engineering D) front desk
Restaurant revenues for the month were 160,000. Food cost was 45,000, wage costs were 52,000 and net department profit was 12,500. Calculate the cost and profit percentages.
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Identify the various markets and types of cruise passenger. List and briefly describe each segment.
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A not-for-profit organization that represents an urban area that tries to solicit business or pleasure seeking visitors is a
A) Destination Management Company B) exposition
C) familiarization trip D) Convention and Visitors Bureau
Leadership, insuring service of all guest rooms and public areas, operating the department within a budget, and accurate record keeping are all duties of the
A) front office manager B) executive housekeeper
C) engineering manager D) Food and Beverage Manager
Discuss a brief history of cruising. When did it start? What companies were involved? Where did the ships travel?
What will be an ideal response?
What association is the global organization that regulated almost all international airlines?
A) World Tourism Organization B) International Air Transportation Association
C) United Nations Tourism Development Program D) World Bank
A FAM trip is
A) a visit to a city to do a site inspection for an event
B) a trip to relax prior to a big convention in a large city
C) the trip visitors take when they attend a convention or an event in a city
D) a trip an event planner takes after a trade show
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