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S_leve3 S_leve3
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9 years ago
A customer touch point for Abacus Airlines would be an item such as ________.
A) ease of access to the airport
B) a mechanic's ability to service the airplanes
C) the reservations desk
D) the value of air travel versus surface transportation
E) competency of a travel agent
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milestone23milestone23
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9 years ago
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