The cognitive component of an attitude refers to the beliefs, opinions, knowledge, or information ...

The cognitive component of an attitude refers to the beliefs, opinions, knowledge, or information held by a person.
 
  Indicate whether the statement is true or false.

Question 2

Research indicates that satisfied employees have lower levels of turnover while dissatisfied employees have higher levels of turnover.
 
  Indicate whether the statement is true or false.

Question 3

The degree to which an employee identifies with his or her job or actively participates in it refers to the employee's ________.
 
  A) job involvement
  B) organizational citizenship behavior
  C) attitude
  D) job satisfaction

Question 4

Which of the following is true for satisfied employees with high organizational commitment?
 
  A) lower rates of turnover and absenteeism
  B) higher rates of voluntary turnover
  C) higher rates of cognitive dissonance
  D) lower levels of job involvement

Question 5

The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization is the employee's ________.
 
  A) job involvement
  B) organizational commitment
  C) job satisfaction
  D) organizational citizenship

Question 6

________ is employees' general belief that their organization values their contribution and cares about their well-being.
 
  A) Job involvement
  B) Organizational commitment
  C) Perceived organizational support
  D) Organizational citizenship

Question 7

The cognitive dissonance theory proposes that the intensity of the desire to reduce dissonance is determined by ________.
 
  A) importance, influence, and rewards
  B) resources, commitment, and organizational structure
  C) stability, position, and power
  D) awareness, status, and punishments

Question 8

When someone chooses to act in a certain way, she is demonstrating the ________ component of her attitude.
 
  A) cognitive
  B) behavioral
  C) affective
  D) practices