Todd, a manager at Dexter Manufacturing, received a grievance filed by a group of his subordinates who are union members. Which of the following most likely indicates that the grievance could NOT be settled informally?
A) A signed copy of the grievance is discussed during a meeting between the HR manager and union officials.
B) The employees and their union steward discuss the grievance with Todd in his office.
C) Todd gathers his subordinates for an open discussion about their concerns.
D) The employees decide to withdraw their grievance.
Question 2Who coined the term boundaryless organization?
A) Steve Jobs
B) Jack Welch
C) Milton Friedman
D) John Maynard Keynes
E) Frederick Herzberg
Question 3What is the difference between a mechanistic model and an organic model of organizational structure?
What will be an ideal response?
Question 4What are the three dimensions that characterize the environment of an organization?
What will be an ideal response?
Question 5Compare and contrast the three primary organizational strategies: innovation, cost-minimization, and imitation.
What will be an ideal response?
Question 6Todd, a manager at Dexter Manufacturing, received a grievance filed by a group of his subordinates who are union members. Unable to settle the grievance, both sides agree to enter into arbitration.
Which of the following questions is LEAST relevant for the arbitrator to ask when establishing the fairness of management's actions?
A) What is the past record of the grievants?
B) Has there been lax enforcement of the rule?
C) What are the right-to-work guidelines involved?
D) Were the grievants knowledgeable about the rules?
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