You are the CEO of Achilles Incorporation. You have decided to hire other organizations to perform many of the basic functions of your business.
You have hired an accounting firm to keep your records, a recruiting firm to handle human resource functions, and a computer firm to handle all records. To keep costs down, you are looking for other areas in which to outsource operations. You have chosen to operate your business as a ________.
A) matrix organization
B) virtual organization
C) highly centralized organization
D) highly formalized organization
E) bureaucracy
Question 2Managers facing job candidates who lack team skills should do all of the following except ________.
A) avoid hiring the job candidate
B) hire the candidate, but assign them to tasks where teamwork is not important
C) provide the candidate with the type of training that can help improve his or her ability to be a successful member of a team
D) choose the individual with the best technical skills regardless of his or her ability to perform as a member of a team
E) bring the candidate on board, but assign the individual to an area where teamwork is not a priority
Question 3Which of the following organizational factors encourages political behavior?
A) using objective criteria in the appraisal
B) using multiple outcomes to measure performance
C) allowing significant time to pass between the time of an action and its appraisal
D) avoiding the zero-sum approach for resource allocation
E) ensuring role clarity
Question 4________ bases a portion of an employee's pay on some individual and/or organizational measure of performance.
A) Guaranteed pay program
B) Variable-pay program
C) Flexible benefits program
D) Modular plans program
E) Base pay program
Question 5Before communication can take place, a ________ is required.
A) filter
B) channel
C) receiver
D) purpose
E) decoder
Question 6Which of the following statements is true regarding the effects of moods and emotions on decision making?
A) Moods and emotions have no direct influence on decision making.
B) People in good moods are less likely than others to use heuristics to make decisions.
C) Positive emotions tend to diminish problem-solving skills and analytical skills.
D) People with positive emotions are slower at processing information than depressed people.
E) Depressed people tend to weigh all possible options rather than the most likely ones.
Question 7What is the primary law governing the relationship of companies and unions?
A) National Labor Relations Act
B) Norris-LaGuardia Act
C) Landrum-Griffin Act
D) Sherman Act
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