Brevity of information is an advantage of electronic communication.
Indicate whether the statement is true or false
Question 2Crossed arms are typically indicative of defensiveness.
Indicate whether the statement is true or false
Question 3Nonverbal communication includes our tone of voice and body motions such as hand and arm gestures, facial expressions, eye movements, and posture.
Indicate whether the statement is true or false
Question 4Biases are attempts by members of a social group to find the truth about a situation that they believe is important.
Indicate whether the statement is true or false
Question 5Most of the time, the grapevine carries accurate information.
Indicate whether the statement is true or false
Question 6Which of the following best describes operational procedures?
A) They are activities that establish both the separations and the linkages between work groups and individuals.
B) They are various things and activities in and around the organization that maintain or strengthen company values.
C) They are organizational activities that tend to support the acceptance of shared values by employees.
D) They are processes by which the new employee learns the shared values of the organization.
E) They are sequenced, routine work tasks that are believed to be best for getting work done efficiently.
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