Which of the following is an example of a material artifact or symbol?
A) The lines on the parking lot are repainted every year.
B) The offices of upper management are carpeted; the offices of administrative personnel have tile floors.
C) The company sponsors a local youth sports team.
D) Incoming calls are answered by a live person.
Question 2Which of the following is an example of a corporate ritual?
A) Joe and Ed swap stories about the company's history and past heroes who have made significant contributions to the company.
B) Company executives use company-specific jargon or slogans intended to inspire other employees to perform better.
C) Riverside Mfg. hosts annual events to commemorate employee contributions and reward outstanding performance.
D) In the reception lobby is an assortment of material artifacts such as trade magazines, industry awards, photos of the employees-of-the-month, and samples of products.
Question 3Strong cultures have more influence on employees than do weak cultures.
Indicate whether the statement is true or false.
Question 4The term ________ refers to repetitive sequences of activities that express and reinforce the important values and goals of the organization.
A) organizational culture
B) corporate rituals
C) corporate rites
D) employee mentoring
Question 5________ is a process that helps new employees learn the organization's way of doing things.
A) Inculcation
B) Socialization
C) Enculturation
D) Transculturation
Question 6Organizational ________ typically contain narratives about significant events or people in the organization.
A) stories
B) rituals
C) language
D) material artifacts
Question 7The original source of an organization's culture usually reflects ________.
A) the present conditions in which the organization functions
B) the composition of its productive workforce
C) the degree of success that the organization has achieved
D) the vision or mission of the organization's founder
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