Formalization is the use of rules and standard operating procedures to control an organization's activities.
Indicate whether the statement is true or false
Question 2The component of structure which considers where decision making authority lies is:
A) complexity. B) formalization.
C) centralization. D) delegation.
Question 3__________ is the degree to which decision making is concentrated at a single point in the organization.
A) Centralization B) Work specialization
C) Formalization D) Departmentalization
Question 4The principal way in which organizations standardize behaviors is through rules and standard operating procedures (SOPs).
Indicate whether the statement is true or false
Question 5Increasingly, more global companies are recognizing that higher input standards result in higher-quality products.
Indicate whether the statement is true or false
Question 6The best definition for centralization is:
A) Decision making is done in each department and then sent to the President for the final
decision.
B) Decision discretion is pushed down to lower level employees.
C) Decision making is concentrated at a single point in the organization.
D) Decision making depends on the situation.