Leaders have to either allocate new resources or shift current resources to help implement change and freeze' the change.
a. true
b. false
Question 2Which of the following was not recommended for leaders of decision groups?
A) Allow ample time for systematic evaluation of ideas.
B) Describe the problem without implying the cause or solution.
C) Encourage members to look for integrative solutions.
D) Focus the group discussion on the best two solutions.
Question 3The United States is generally considered a high-context culture.
a. true
b. false
Question 4Change is one of the main causes of stress in our lives.
a. true
b. false
Question 5There is a lot of information to process in a negotiation, but negotiators can only process some of
this information.
Selective attention can threaten effective problem solving and creativity, as it is
estimated that we perceive about ________ of all information in our visual field.
A) 99 B) 1 C) 60 D) 20.5
Question 6Which leader action is most likely to improve a group decision?
A) Separate solution generation from solution evaluation.
B) Identify someone who is responsible for causing the problem.
C) Ask judgmental questions to stimulate more creative solutions.
D) Insist that the person who suggests a solution must defend it.
Question 7What bias accounts for the tendency of negotiators to think that integrative agreements are
obvious after the fact, but fail to see them when encountering a novel negotiation?
A) The hindsight bias B) Functional fixedness
C) Negative transfer D) The set effect
Question 8Any process that encourages participation and input from those who are affected most by the change is likely to ease the implementation process.
a. true
b. false
Question 9Unplanned change falls in the domain of crisis management.
a. true
b. false
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