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Steven Steven
wrote...
Posts: 588
Rep: 3 0
4 years ago
Which decision of the following procedures gives a leader the most control over the final
  decision?
 
  A) consultation with some individuals in the group
  B) consensus decision by all members of the group
  C) group decision made by a majority vote of members
  D) delegation to the most qualified member of the group

Question 2

Which is most likely to be effective for implementing major change?
 
  A) Emphasize the obstacles so followers will not become complacent.
  B) Provide opportunities to experience early success in implementing change.
  C) Make followers feel responsible for failure of the old strategy.
  D) Maintain control over sensitive information about new problems.

Question 3

What is the recommended way to deal with someone in a key position who continues to
  resist change and is likely to sabotage it?
 
  A) Find a qualified replacement who supports the change.
  B) Keep asking the person to support the change.
  C) Warn the person to stop resisting the change.
  D) Ignore the resistance and try to work around the person.

Question 4

Which approach is least likely to be useful when trying to implement a major change in an
  organization?
 
  A) Select a task force with the skills and values needed to implement the change.
  B) Measure the effects of the change on people, processes, and performance.
  C) Include symbolic changes that will affect the daily activities of members.
  D) Describe the changes as routine, incremental adjustments to avoid upsetting people.

Question 5

Leadership plays a major role in the change process because leaders can _____.
 
  a. Give people disconfirming data
  b. Help people deal with disconfirming data
  c. Help people find new alternatives
  d. Help people conduct new experiments (coaching)
  e. Help people interpret the results from new experiments
  f. All of the above.

Question 6

Which of the following was not recommended to facilitate acceptance and successful
  implementation of a major change?
 
  A) Convince people that the change can be made without any difficulties or
  inconvenience for them.
  B) Demonstrate personal commitment to see the change through to the end, regardless of
  temporary setbacks.
  C) Use ceremonies and rituals to help people deal with the pain of giving up familiar
  things they value.
  D) Create a sense of urgency about the need for change by showing it will be more costly
  not to change.
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Staff Member
2 weeks ago
Q1
A

Q2
B

Q3
A

Q4
D

Q5
F

Q6
A
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