Oshman manufactures small kitchen appliances, such as blenders, toasters, and mixers. The firm has nearly 80,000 employees in 22 countries.
Employees receive annual performance appraisals from their supervisors that combine critical incidents with a graphic rating scale. However, the firm's CEO advocates shifting from performance appraisals to performance management in an attempt to make Oshman more competitive and performance driven.
All of the following questions are relevant to Oshman's decision to replace its traditional appraisal methods with the performance management approach EXCEPT:
A) What technology is available to help managers gain immediate access to employee performance data?
B) How would work procedures need to be modified to provide more frequent feedback to employees?
C) How would the firm's mission and vision translate into departmental, team, and individual goals?
D) What procedures are already in place to effectively identify and measure critical incidents?
Question 2A work team that consists of 15 to 30 members is generally considered the most effective size as it is large enough so that any one member will not be able to take over and dominate the team.
Indicate whether the statement is true or false
Question 3Classifications of OD interventions include _____.
a. organization and team
b. society
c. individual and intergroup
d. all of the above
e. answers a and c
Question 4Problem situations in an organization require a higher degree of team member interaction than complex and simple situations.
Indicate whether the statement is true or false
Question 5The technology and value system of OD is _____.
a. contained in the Ten Tenants of OD
b. well documented in professional journals
c. defined by the Society of OD Practitioners, a professional organization
d. well established over 50 years that OD has been practiced
e. undergoing change and revitalization
Question 6Conflict in work teams is unnatural and managers should be able to recognize the types of conflict and prevent it from occurring.
Indicate whether the statement is true or false
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