Questions are appropriate to ask when
A. there seem to be hidden aspects to the client's story.
B. the client needs to be led to a certain conclusion.
C. the helper is confused about important facts.
D. both A and C.
Q. 2When the client is of a different ethnic origin than the counselor, why might rapport-building be a greater challenge?
a. The counselor might not understand the context of the client's problems
b. Transference or countertransference might occur
c. The client might find it more difficult to trust the counselor
d. All of the above
Q. 3You look sad today, or Tell me more about that are examples of
A. attentive statements.
B. open questions.
C. minimal encouragers.
D. door openers.
Q. 4When is client dependence appropriate in counseling?
a. It is never appropriate
b. It is appropriate only after goals have been established
c. It is appropriate at all times
d. It is appropriate in the early stages.
Q. 5The most powerful predictor of treatment outcome is the
(a) nature of the relationship between clinician and client.
(b) theoretical orientation of the clinician.
(c) client's sense of self-efficacy.
(d) number of counseling sessions.
Q. 6If a helper wants to gently pressure a client to talk, or to respectfully respond to a
painful disclosure, which of the following may be most appropriate?
A. Minimal encourager
B. Open question
C. Attentive silence
D. Touching
Q. 7At present there are several corporations that are establishing company policies that support an individual's right to be employed in an environment that is free from mobbing.
a. True, this is happening at present.
b. False that is something for the future.
c. False, it would never work.
d. None of the above are correct.
Q. 8Which client characteristic seems unrelated to outcome?
(a) intelligence
(b) age
(c) education
(d) socioeconomic level
Q. 9Which of the following is not true when considering nonverbal messages?
A. Nonverbal messages are read by both the client and the helper.
B. Client nonverbal communications are easily understood.
C. Often more information is conveyed by nonverbal means than by the verbal
content.
D. Eye contact is the most important indicator of listening.
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