To help foster a more successful environment for communication, use ________ to incorporate high standards of etiquette.
A) biased words
B) the word you liberally
C) careful planning when writing for a mobile device
D) redundancies
E) words that trigger negative emotional reactions
Ques. 2Using good standards of etiquette, emphasizing the positive, and using bias-free language are examples of incorporating ________ into a message.
A) audience awareness
B) the you attitude
C) connotative language
D) an indirect
E) euphemisms
Ques. 3Replacing harsh, unpleasant terms with ________ can help you state your message without using words that may hurt or offend your audience.
A) abstractions
B) euphemisms
C) redundancies
D) idiomatic expressions
E) nouns
Ques. 4Bob N. Zing, the Director of Human Resources at CAP Co, Inc., has to write an internal message to announce impending layoffs across the company.
Rather than addressing the layoffs directly, Bob decides to refer to them as restructuring operations and eliminating redundancies. In this case, these euphemisms
A) reflect the standards of ethical information.
B) convey the you attitude for delivering bad news.
C) help employees understand the gravity of the situation.
D) fail to meet the you attitude test and ethical information standards.
E) place an emotional burden on the reader.
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