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roverchild roverchild
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Posts: 122
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6 years ago
T-Mobile: Despite aggressive campaigns to attract customers with lower mobile phone prices, the company has been losing large numbers of its most lucrative 2-year contract subscribers. Management wants to know why so many customers are leaving and what can be done to entice them back. Are customers deserting because of poor customer service uneven network coverage, wireless service charges, or competition from carriers with Apple iPhone service? How can the company use information systems to help find the answer? What management decisions could be made using information from these systems?
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sportylatinasportylatina
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6 years ago
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roverchild Author
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This helped my grade so much Perfect
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You make an excellent tutor!
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