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gabbywabbi gabbywabbi
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6 years ago
The salesperson makes statements that add value during the need satisfaction stage of the consultative sales process by:
A) questioning the customer about their needs
B) informing, persuading, or reminding the customer of the correct product or service for them
C) empathizing and identifying with the customer to establish rapport
D) asking for the sales directly
E) servicing the customer after they have purchased initially
Textbook 
Selling Today: Partnering to Create Value

Selling Today: Partnering to Create Value


Edition: 14th
Authors:
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mentment
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#1
Posts: 198
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6 years ago
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gabbywabbi Author
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6 years ago
Thank you, thank you, thank you!
mmmm_dat_userna
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Yesterday
Just got PERFECT on my quiz
SlimyPencil
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2 hours ago
You make an excellent tutor!
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