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yufeige4 yufeige4
wrote...
Posts: 467
5 years ago

Question 1.

A profitable customer is a person, household, or company that over time yields a revenue stream that exceeds by an acceptable amount the company's cost stream of attracting, selling, and servicing the customer.

• true

• false

Question 2.

The best thing a company can do in the face of company mistakes is to discourage the customer from complaining.

• true

• false
Textbook 
Marketing Management

Marketing Management


Edition: 13th
Authors:
Read 87 times
1 Reply
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Answer verified by a subject expert
whoohoo8whoohoo8
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Posts: 386
5 years ago
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yufeige4 Author
wrote...

5 years ago
I appreciate what you did here, answered it right Smiling Face with Open Mouth
wrote...

Yesterday
This calls for a celebration Person Raising Both Hands in Celebration
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2 hours ago
Thank you, thank you, thank you!
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