Top Posters
Since Sunday
e
5
e
4
4
d
4
o
3
p
3
t
3
3
m
3
p
3
m
3
f
3
Home Q & A Board Other Fields Homework Help Business Marketing
New Topic  
FAITHBELLE FAITHBELLE
wrote...
Go to Answer
Posts: 411
Rep: 3 0
5 years ago

Question 1.

To match supply and demand on the supply side, marketers can employ a number of strategies. Which of the following is NOT one of these strategies?

• Increase consumer participation

• Share services

• Employ a reservation system

• Maximize peak-time efficiency

• Utilize part-time employees

Question 2.

According to Berry, Parasuraman, and Zeithaml, ________ is the single most important dimension of service quality.

• service design

• recovery

• fair play

• listening

• reliability
Textbook 
Marketing Management

Marketing Management


Edition: 13th
Authors:
Read 51 times
2 Replies
Replies
Answer verified by a subject expert
NicoleLoveNicoleLove
wrote...
#1
Posts: 345
Rep: 39 0
5 years ago
Sign in or Sign up in seconds to unlock everything for free
More solutions for this book are available here
1

Related Topics

FAITHBELLE Author
wrote...
#2
5 years ago
Smart ... Thanks!
New Topic      
Quick Reply
Explore
Post your homework questions and get free online help from our incredible volunteers
  967 People Browsing
Start New Topic Take the Tour CoursesNew Study Tools Topics Trending Browse by Textbook
Live Chat
Related Images
  
 158
  
 174
  
 1161
Your Opinion
What's your favorite coffee beverage?
Votes: 299
Previous poll results: Do you believe in global warming?