Top Posters
Since Sunday
a
5
k
5
c
5
B
5
l
5
C
4
s
4
a
4
t
4
i
4
r
4
r
4
Home Q & A Board Humanities Art and Culture Travel and Tourism
New Topic  
Lighting2551 Lighting2551
wrote...
Go to Answer
Posts: 474
Rep: 18 0
4 years ago
A strategy to generate customer satisfaction with ________ and ________ can result in reduced complaining behaviors.

▸ empathy, assurance

▸ tangibles, responsiveness

▸ empathy, reliability

▸ tangibles, reliability
Textbook 
Tourism: The Business of Hospitality and Travel

Tourism: The Business of Hospitality and Travel


Edition: 6th
Authors:
Read 83 times
1 Reply
Replies
Answer verified by a subject expert
JaxJax
wrote...
#1
Posts: 369
Rep: 63 0
4 years ago
Sign in or Sign up in seconds to unlock everything for free
More solutions for this book are available here
1

Related Topics

Lighting2551 Author
wrote...

4 years ago
Thanks
Danivalda
wrote...

Yesterday
Thank you, thank you, thank you!
linlinlin
wrote...

2 hours ago
this is exactly what I needed
New Topic      
Quick Reply
Explore
Post your homework questions and get free online help from our incredible volunteers
  1397 People Browsing
 132 Signed Up Today
Start New Topic Take the Tour CoursesNew Study Tools Topics Trending Browse by Textbook
Live Chat
Related Images
  
 171
  
 865
  
 376
Your Opinion
Which industry do you think artificial intelligence (AI) will impact the most?
Votes: 352
Previous poll results: What's your favorite funny biology word?