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kokokoal kokokoal
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2 years ago
How do employees' incentives relate to performance standards in suggestive selling?

▸ Increased motivation to meet and exceed standards

▸ Excellent behavior should be its own reward

▸ Rewards can result in undesirable "pushy" behavior

▸ There is no relationship between incentives and suggestive selling
Textbook 

ManageFirst: Customer Service


Edition: 2nd
Author:
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toria3toria3
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2 years ago
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Increased motivation to meet and exceed standards
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kokokoal Author
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2 years ago
this is exactly what I needed
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Yesterday
Smart ... Thanks!
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2 hours ago
Just got PERFECT on my quiz
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