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swimchk13 swimchk13
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2 months ago
When writing a letter to a customer denying credit, you have four goals. Which of the following is NOT one of these goals?


▸ promising the customer that credit will be granted in the future

▸ retaining the customer on a cash basis

▸ avoiding language that causes hard feelings

▸ avoiding disclosures that could cause a lawsuit
Textbook 
Business Communication: Process and Product: Brief Edition

Business Communication: Process and Product: Brief Edition


Edition: 7th
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Ama1911Ama1911
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2 months ago
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