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swimchk13 swimchk13
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When writing a letter to a customer denying credit, you have four goals. Which of the following is NOT one of these goals?


promising the customer that credit will be granted in the future

retaining the customer on a cash basis

avoiding language that causes hard feelings

avoiding disclosures that could cause a lawsuit
Textbook 
Business Communication: Process and Product: Brief Edition

Business Communication: Process and Product: Brief Edition


Edition: 7th
Authors:
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Ama1911Ama1911
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