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dynamo dynamo
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9 years ago
When part of the message is not understood (it's clear, just part is not understood), which probe is best?
A) Elaboration probe
B) Clarification probe
C) Repetition probe
D) Reflective probe
E) A probe is not best. Use a deflective response.
Textbook 
Developing Management Skills

Developing Management Skills


Edition: 8th
Authors:
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Business Management Student @ the University of Arizona
Textbook: Developing Management Skills, 8E
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CaleebCaleeb
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9 years ago
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dynamo Author
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#2
9 years ago
Great explanation, you described it perfectly to me Smiling Face with Open Mouth
Business Management Student @ the University of Arizona
Textbook: Developing Management Skills, 8E
wrote...
#3
9 years ago
Splendid, happy it made sense to you.
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