Top Posters
Since Sunday
Home Q & A Board Other Fields Homework Help Business
New Topic  
Statingu Statingu
wrote...
Go to Answer
Posts: 2996
Rep: 1 0
8 years ago
In a shopping Web site, more negative comments are seen even though most of the customers are satisfied. Which of the following can be used to explain this situation?
A) RATER model
B) SERVQUAL
C) loss aversion
D) return on quality
Textbook 
Marketing Management

Marketing Management


Edition: 4th
Authors:
Read 111 times
3 Replies
Replies
Answer verified by a subject expert
Russo88Russo88
wrote...
#1
Top Poster
Posts: 2997
Rep: 38 0
8 years ago
Sign in or Sign up in seconds to unlock everything for free
More solutions for this book are available here
1
Back in the days when I was young, I'm not a kid anymore. But some days I sit and wish I was a kid again ♪♫

Related Topics

Statingu Author
wrote...
#2
8 years ago
You've been so helpful with my questions, thanks for the expertise.

Marking this thread solved!
wrote...
#3
8 years ago
I welcome any best answer votes! Happy to be part of this community.
Back in the days when I was young, I'm not a kid anymore. But some days I sit and wish I was a kid again ♪♫
New Topic      
Quick Reply
Explore
Post your homework questions and get free online help from our incredible volunteers
  1253 People Browsing
Start New Topic Take the Tour CoursesNew Study Tools Topics Trending Browse by Textbook
Live Chat
Related Images
  
 174
  
 287
  
 785
Your Opinion
How often do you eat-out per week?
Votes: 79
Previous poll results: What's your favorite math subject?