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Home Q & A Board Other Fields Homework Help Business Management
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silverbullet silverbullet
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7 years ago
One of the advantages of customer involvement in a service process is that:
A) accommodating the needs of each different customer can make the process more complex.
B) if the customers are price sensitive, they will feel they are receiving more value.
C) dealing with the unique needs of each customer can increase divergence.
D) measurement of quality becomes more difficult.
Textbook 
Operations Management: Processes and Supply Chains

Operations Management: Processes and Supply Chains


Edition: 11th
Authors:
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DreaminDreamin
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7 years ago
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silverbullet Author
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#2
7 years ago
great answer
wrote...
#3
7 years ago
I took this business course last semester, happy to help
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