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matashola matashola
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7 years ago
Which of the following is NOT part of what a Customer Relationship Management system will help the firm identify?
a.   customers it wants to keep
b.   customers it should strive to abandon
c.   customers it should pursue
d.   customers it should avoid
e.   customers it wishes to partner with
Textbook 
Market Based Management

Market Based Management


Edition: 5th
Author:
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#1NuggetsFan#1NuggetsFan
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7 years ago
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matashola Author
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7 years ago
My friend got the same as you Smiling Face with Open Mouth
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