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matashola matashola
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7 years ago
Within the dimensions of service quality, which of the following is a “quality enhancer”?
a.   service reliability
b.   performance
c.   customer empathy
d.   appearance
e.   reputation
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Market Based Management

Market Based Management


Edition: 5th
Author:
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#1NuggetsFan#1NuggetsFan
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7 years ago
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matashola Author
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#2
7 years ago
So helpful
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