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What is the role of the customer in service operations?
A) They are responsible for majority of fixed costs.
B) They are a supplier of process inputs.
C) They provide constant returns to scale.
D) They facilitate collaboration between suppliers.
Textbook 
Managing Supply Chain and Operations: An Integrative Approach

Managing Supply Chain and Operations: An Integrative Approach


Edition: 1st
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6 years ago
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