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rohu rohu
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6 years ago
As Mariah watches the cook prepare her food at the open air concession at the sports stadium, she has confidence that it will be good and prepared just like she likes it. This is an example of the service quality factor of
A) reliability
B) empathy
C) responsiveness
D) assurance
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Sports Marketing

Sports Marketing


Edition: 1st
Authors:
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kromonoskromonos
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