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burish burish
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6 years ago
What can a company do to achieve stellar customer service and satisfaction?
A) Listen to customers with the help of suggestion boxes, focus groups, surveys, and other tools.
B) Define what "superior service" means so that customers and employees know exactly what to expect and what to provide.
C) Hire friendly, courteous sales and service representatives.
D) All of the above
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Essentials of Entrepreneurship and Small Business Management

Essentials of Entrepreneurship and Small Business Management


Edition: 6th
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tuhaftuhaf
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6 years ago
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burish Author
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6 years ago
Brilliant ツ
Kstan109
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Yesterday
Thank you, thank you, thank you!
nadiia
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2 hours ago
this is exactly what I needed
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