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Afotando Afotando
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6 years ago
When granting claims and requests for adjustment when your company is at fault, you should ________.
A.    specifically assign blame to someone in your organization by name
B.    take steps to repair the relationship
C.    start from the assumption that the information the customer provided is incorrect
D.    imply that the customer is at fault
Textbook 
Business Communication Essentials, Canadian Edition

Business Communication Essentials, Canadian Edition


Edition: 3rd
Authors:
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entergeozaxentergeozax
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6 years ago
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Afotando Author
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6 years ago
this is exactly what I needed
annakc
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Thanks for your help!!
acaruso
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2 hours ago
This site is awesome
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