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Afotando Afotando
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6 years ago
When granting claims and requests for adjustment when your company is at fault, you should NOT ________.
A.    blame anyone in your organization by name
B.    go into the details of how you plan to resolve the situation
C.    start from the assumption that the information the customer provided is correct
D.    openly sympathize with the customer’s situation
Textbook 
Business Communication Essentials, Canadian Edition

Business Communication Essentials, Canadian Edition


Edition: 3rd
Authors:
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atomicpc_techatomicpc_tech
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6 years ago
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Afotando Author
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6 years ago
This helped my grade so much Perfect
zsc999
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I appreciate what you did here, answered it right Smiling Face with Open Mouth
Shuqin
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2 hours ago
This site is awesome
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