Top Posters
Since Sunday
t
7
m
6
k
6
F
5
j
5
t
5
j
5
G
5
f
5
a
5
d
5
c
5
Home Q & A Board Other Fields Homework Help Business
New Topic  
Afotando Afotando
wrote...
Go to Answer
Posts: 360
Rep: 0 0
6 years ago
When granting claims and requests for adjustment when your company is at fault, you should NOT ________.
A.    blame anyone in your organization by name
B.    go into the details of how you plan to resolve the situation
C.    start from the assumption that the information the customer provided is correct
D.    openly sympathize with the customer’s situation
Textbook 
Business Communication Essentials, Canadian Edition

Business Communication Essentials, Canadian Edition


Edition: 3rd
Authors:
Read 70 times
1 Reply
Replies
Answer verified by a subject expert
atomicpc_techatomicpc_tech
wrote...
#1
Posts: 455
Rep: 17 0
6 years ago
Sign in or Sign up in seconds to unlock everything for free
More solutions for this book are available here
1

Related Topics

Afotando Author
wrote...

6 years ago
Smart ... Thanks!
Katey_maree
wrote...

Yesterday
Correct Slight Smile TY
macbookpro1
wrote...

2 hours ago
Thanks for your help!!
New Topic      
Quick Reply
Explore
Post your homework questions and get free online help from our incredible volunteers
  902 People Browsing
Start New Topic Take the Tour CoursesNew Study Tools Topics Trending Browse by Textbook
Live Chat
Related Images
  
 3542
  
 173
  
 132
Your Opinion
What's your favorite coffee beverage?
Votes: 299
Previous poll results: Which is the best fuel for late night cramming?