Trades and Apprenticeship

All of the following are methods of correcting excessive valve stem-to-guide cle

All of the following are methods of correcting excessive valve stem-to-guide cle

All of the following are methods of correcting excessive valve stem-to-guide clearance EXCEPT:

roger.clark2   258   N/A

roger.clark2

All of the following spring measurements would require spring replacement if out

All of the following spring measurements would require spring replacement if out

All of the following spring measurements would require spring replacement if out of specification EXCEPT:

roger.clark2   234   N/A

roger.clark2

A vehicle is misfiring on cylinders 2 and 3.

A vehicle is misfiring on cylinders 2 and 3.

A vehicle is misfiring on cylinders 2 and 3.  

roger.clark2   467   N/A

roger.clark2

The refrigerant leaving the evaporator of a TXV system will

The refrigerant leaving the evaporator of a TXV system will

The refrigerant leaving the evaporator of a TXV system will
A. be superheated a few degrees.
B. be colder than refrigerant entering the system.
C. be a mixture of water and solids.
D. always be a vapor.

gerska   650   N/A

gerska

How to do compression test

How to do compression test

A customer with a 2012 KIA Soul 2.0L, 4-cylinder, aluminum block and head,  has come to your shop with suspected low compression in their engine. The customer also mentions the engine is missing on cylinders 3 & 4.

The customer as

Anonymous   113   N/A

Anonymous

Which device controls coolant flow to the radiator?

Which device controls coolant flow to the radiator?

Which device controls coolant flow to the radiator?
A) Thermostat      B) Vacuum solenoid      C) Water pump      D) Heater valve

motorhead   205   1 Reply

mag90si

In what year was the automatic transmission introduced in passenger vehicles?

In what year was the automatic transmission introduced in passenger vehicles?

In what year was the automatic transmission introduced in passenger vehicles?
A) 1952      B) 1920      C) 1963      D) 1940

motorhead   165   1 Reply

mag90si

Which vehicles use a transfer case?

Which vehicles use a transfer case?

Which vehicles use a transfer case?
A) 4WD      B) RWD      C) FWD      D) None of these

motorhead   125   1 Reply

mag90si

Which system prevents gasoline vapors from venting into the atmosphere?

Which system prevents gasoline vapors from venting into the atmosphere?

Which system prevents gasoline vapors from venting into the atmosphere?
A) PCV      B) EGR      C) HO2S      D) EVAP

motorhead   163   1 Reply

mag90si

Who typically handles all the paperwork required to operate the service facility?

Who typically handles all the paperwork required to operate the service facility?

Who typically handles all the paperwork required to operate the service facility?
A) Service advisor      B) Shop foreman      C) Service manager      D) None of these

motorhead   334   1 Reply

mag90si

Which is NOT recommended during an interview?

Which is NOT recommended during an interview?

Which is NOT recommended during an interview?
A) Wear jeans      B) Wear shoes that are not sneakers
C) Wear a shirt with a collar      D) Have clean hair

motorhead   255   1 Reply

mag90si

A person who is job shadowing is not required to wear personal protective equipment.

A person who is job shadowing is not required to wear personal protective equipment.

A person who is job shadowing is not required to wear personal protective equipment.
A) True      B) False

motorhead   208   1 Reply

mag90si

When searching for a job, which of these should be considered?

When searching for a job, which of these should be considered?

When searching for a job, which of these should be considered?
A) Experience requirements      B) Tools needed
C) Drug testing policy      D) All of these

motorhead   175   1 Reply

mag90si

Which form is used to report tax withholding?

Which form is used to report tax withholding?

Which form is used to report tax withholding?
A) Job application      B) MSDS      C) W-4      D) None of these

motorhead   114   1 Reply

mag90si

Your paycheck represents your ________ earnings.

Your paycheck represents your ________ earnings.

Your paycheck represents your ________ earnings.
A) FICA      B) Net      C) Gross      D) None of these

motorhead   164   1 Reply

mag90si

In retirement, what percentage of savings can be withdrawn each year without reducing the capital in

In retirement, what percentage of savings can be withdrawn each year without reducing the capital in

In retirement, what percentage of savings can be withdrawn each year without reducing the capital investment?
A) 10%      B) 25%      C) 4%      D) None of these

motorhead   175   1 Reply

mag90si

Housing expenses should not exceed ________ percentage of gross monthly income.

Housing expenses should not exceed ________ percentage of gross monthly income.

Housing expenses should not exceed ________ percentage of gross monthly income.
A) 4%      B) 30%      C) 50%      D) 15%

motorhead   153   1 Reply

mag90si

It is wise to consult with which of these professionals when starting your own business?

It is wise to consult with which of these professionals when starting your own business?

It is wise to consult with which of these professionals when starting your own business?
A) Insurance agent      B) Lawyer      C) Accountant      D) All of these

motorhead   239   1 Reply

mag90si

The three Cs include ________, ________, and ________.

The three Cs include ________, ________, and ________.

The three Cs include ________, ________, and ________.
A) Concern, cause, and correction      B) Correction, correct torque, and customer name
C) Captured data, cause, and cost of the repair      D) Cause, Cost

motorhead   222   1 Reply

mag90si

When documenting the work order, what things should be listed?

When documenting the work order, what things should be listed?

When documenting the work order, what things should be listed?
A) The test equipment used for diagnosis      B) The parts that were replaced
C) The test procedure that was followed      D) All of these

motorhead   476   1 Reply

mag90si

Flat rate pay means ________. (Multiple Choice)

Flat rate pay means ________. (Multiple Choice)

Flat rate pay means ________.
A) The technician is paid overtime
B) The technician is paid according to the job, not the number of hours worked
C) The same pay every week
D) The same number of hours every week

motorhead   296   1 Reply

mag90si

Customer pay (CP) means ________. (Multiple Choice)

Customer pay (CP) means ________. (Multiple Choice)

Customer pay (CP) means ________.
A) Customer pays for the repair or service      B) The technician often gets paid more for the job
C) Warranty does not pay for the repair or service      D) All of these

motorhead   777   1 Reply

mag90si

Which of these terms refers to the ability to hear and understand what the customer is saying in a w

Which of these terms refers to the ability to hear and understand what the customer is saying in a w

Which of these terms refers to the ability to hear and understand what the customer is saying in a way that demonstrates your understanding to the customer?
A) Passive listening      B) Active listening      C) Acti

motorhead   188   1 Reply

mag90si

Which of these tactics is involved with skillful listening techniques?

Which of these tactics is involved with skillful listening techniques?

Which of these tactics is involved with skillful listening techniques?
A) Make eye contact with the speaker      B) Listen with an open mind
C) Both A and B      D) Neither A nor B

motorhead   166   1 Reply

mag90si

Technician A says that a person with crossed arms is probably not listening to what you're saying. T

Technician A says that a person with crossed arms is probably not listening to what you're saying. T

Technician A says that a person with crossed arms is probably not listening to what you're saying. Technician B says that crossed arms is a sign the customer is interested in what the technician is saying. Which technician is correct?
A) Te

motorhead   335   1 Reply

mag90si

Which of these are effective telephone communication tips?

Which of these are effective telephone communication tips?

Which of these are effective telephone communication tips?
A) Avoid the use of industry abbreviations like EGR      B) Try to keep the conversation positive
C) Thank the caller for calling      D) All of these

motorhead   147   1 Reply

mag90si

Technician A says that since the technicians in the shop work as a team, its okay to borrow another

Technician A says that since the technicians in the shop work as a team, its okay to borrow another

Technician A says that since the technicians in the shop work as a team, its okay to borrow another technicians tools without asking. Technician B says to return borrowed tools in clean working condition. Which technician is correct?
A) Technici

motorhead   267   1 Reply

mag90si

Technician A asks the service consultant to clarify unclear items on the work order. Technician B st

Technician A asks the service consultant to clarify unclear items on the work order. Technician B st

Technician A asks the service consultant to clarify unclear items on the work order. Technician B sticks to the "three Cs" when communicating with the customer. Which technician is correct?
A) Technician A      B) Techni

motorhead   305   1 Reply

mag90si

How many ASE tests must be passed to become a master automotive technician?

How many ASE tests must be passed to become a master automotive technician?

How many ASE tests must be passed to become a master automotive technician?
A) 6      B) 4      C) 8      D) 2

motorhead   180   1 Reply

mag90si

How many years of experience are required to achieve ASE certification?

How many years of experience are required to achieve ASE certification?

How many years of experience are required to achieve ASE certification?
A) 2      B) 4      C) 6      D) 8

motorhead   152   1 Reply

mag90si

Which type question is the same as two true and false type questions?

Which type question is the same as two true and false type questions?

Which type question is the same as two true and false type questions?
A) All except      B) Technician A/ Technician B
C) Most likely      D) Least likely

motorhead   116   1 Reply

mag90si

Technician A says that you should guess if you do not know the correct answer. Technician B says tha

Technician A says that you should guess if you do not know the correct answer. Technician B says tha

Technician A says that you should guess if you do not know the correct answer. Technician B says that ASE will send you the correct answers to the questions you missed with your test results. Which technician is correct?
A) Technician A only&nbs

motorhead   342   1 Reply

mag90si

The ASE written tests are given every ________.

The ASE written tests are given every ________.

The ASE written tests are given every ________.
A) May and November      B) January and June
C) February and September      D) March and October

motorhead   139   1 Reply

mag90si

A technician should do all of the following to prepare to take the ASE certification test EXCEPT ___

A technician should do all of the following to prepare to take the ASE certification test EXCEPT ___

A technician should do all of the following to prepare to take the ASE certification test EXCEPT ________.
A) Eat a big meal      B) Have photo ID, entry ticket, and #2 pencils
C) Try to keep work schedule light the day of th

motorhead   290   1 Reply

mag90si

Technician A says that temporary certificates are given to technicians that pass the exam but have n

Technician A says that temporary certificates are given to technicians that pass the exam but have n

Technician A says that temporary certificates are given to technicians that pass the exam but have not met the work requirement. Technician B says that the work experience form must be complete before ASE will issue a certificate. Which technician is

motorhead   245   1 Reply

mag90si

Technician A says that completing an entire four year apprenticeship program satisfies the ASE work

Technician A says that completing an entire four year apprenticeship program satisfies the ASE work

Technician A says that completing an entire four year apprenticeship program satisfies the ASE work requirement. Technician B says that a year of school equals an hour of work experience. Which technician is correct?
A) Technician A   

motorhead   192   1 Reply

mag90si

Technician A says that the ASE tests are based mainly on General Motors products. Technician B says

Technician A says that the ASE tests are based mainly on General Motors products. Technician B says

Technician A says that the ASE tests are based mainly on General Motors products. Technician B says that the ASE exam has an essay portion that is graded by a panel of experts. Which technician is correct?
A) Technician A      B)

motorhead   410   1 Reply

mag90si

Technician A says that test booklets are gathered after the exam to be reused during the next admini

Technician A says that test booklets are gathered after the exam to be reused during the next admini

Technician A says that test booklets are gathered after the exam to be reused during the next administration. Technician B says that you will receive a summary of the questions you missed. Which technician is correct?
A) Technician A   

motorhead   130   1 Reply

mag90si

How long is an ASE test?

How long is an ASE test?

How long is an ASE test?
A) 4 hours 15 minutes      B) 1 to 2 hours      C) 3 hours 30 minutes      D) 1/2 hour

motorhead   197   1 Reply

mag90si

Which organization scores the test answer sheets?

Which organization scores the test answer sheets?

Which organization scores the test answer sheets?
A) NATEF      B) ACT      C) SAE      D) ASE

motorhead   132   1 Reply

mag90si