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BigDaddyDiesel BigDaddyDiesel
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7 years ago
Mel is exhausted and angry after dealing with customer complaints. However, she must try very hard to
appear to be happy and helpful. This is an example of emotional labor. Is this statement true, or is it false?
Textbook 
Managing Behavior in Organizations

Managing Behavior in Organizations


Edition: 6th
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aikencolonaikencolon
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7 years ago
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6 years ago
What whatttt
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