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Dragon.amg86 Dragon.amg86
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6 years ago
Which of the following is a quality performance measure at an operational level?
 a. Customer ratings of goods and services
  b. Customer retention
  c. Service representative courtesy
  d. Product recalls
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lamaituyalamaituya
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6 years ago
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Dragon.amg86 Author
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6 years ago
Smiling Face with Open Mouth Smiling Face with Open Mouth
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