Effectiveness refers to getting the most output from the least amount of input.
Indicate whether the statement is true or false.
Question 2Terry has recently been promoted from shift manager to department manager. As a result, ________.
A) his empirical skills are going to be most important
B) the importance of his technical skills is reduced
C) his conceptual skills are going to take the priority
D) the importance of his interpersonal skills is reduced
Question 3Because Sterling is a shift manager, ________.
A) his technical skills are of the utmost priority
B) his conceptual skills are of the utmost priority
C) his interpersonal skills are not important
D) he need not have any empirical skills
Question 4Which of the following is true concerning the three managerial skills?
A) Technical skills tend to be most important for middle-level managers.
B) Conceptual skills are most important for lower-level managers.
C) Interpersonal skills remain equally important to all levels of management.
D) Technical skills increase and conceptual skills decrease in importance as a manager climbs the organizational chart.
Question 5Managers with good ________ know how to communicate, motivate and lead to get the best out of their people.
A) interpersonal skills
B) conceptual skills
C) technical skills
D) empirical skills
Question 6Ralph's search for new technologies that can be used in the production processes of his plant is an example of which type of management skill?
A) conceptual
B) communication
C) effectiveness
D) monitor
Question 7Ethan is the managing director of his organization. Therefore, ________.
A) he should be very sound in his technical skills
B) he can manage with limited financial skills
C) conceptual skills are the most important skills that Ethan requires
D) his interpersonal skills are not important
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