A study conducted with business professionals suggested that a general job objective will lead to more job interviews than will a more specific objective.
Indicate whether the statement is true or false
Question 2List the four steps a supervisor should take when facing a disagreement or conflict.
What will be an ideal response?
Question 3Which of the following is not one of the four bases that you as a supervisor must get around when considering a chemical dependency problem involving an employee?
(a) You as the supervisor recognize the problem, (b) You create an open atmosphere with the employee regarding his or her non-performance, (c) You engage in full discussion of the chemical dependency problem, (d) The employee recognizes the problem takes responsibility for it, (e) The employee seeks professional help.
Question 4The two extremes in group decision making are consultative and consensus.
Indicate whether the statement is true or false
Question 5In an effective work group, the members work independently of each other in a number of important ways.
Indicate whether the statement is true or false
Question 6The purpose of shadowing in conflict resolution is to help a person develop empathy for the other side.
Indicate whether the statement is true or false
Question 7A job search can be effectively conducted on the Internet for both technical and non-technical (such as sales and administrative) positions.
Indicate whether the statement is true or false
Question 8When addressing a sexual harassment complaint, the supervisor may do all of the following ex-cept:
(a) listen to the complainant and record specific conditions under which the alleged harassment occurred, (b) conduct a full investigation of the incident before referring it to HR, (c) report the situation to HR, legal counsel or other appropriate company representative, (d) counsel the alleged perpetrator if warranted after the investigation has been conducted, (e) advise the complainant of any actions taken to resolve the incident.
Question 9Members of an effective work group usually are empowered enough so they are not required to seek management approval for all their important decisions.
Indicate whether the statement is true or false
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