________ occurs when an employee informs an outside person or agency, such as a government agency, a newspaper, or television reporter, about an organization's (its managers') illegal or immoral behavior.
A) Boundary spanning
B) Moonlighting
C) Whistle-blowing
D) Dumping
Question 2When people are engaged in interdependent work, it is important that individual goals are set such that the goals _____.
a. facilitate the attainment of the team goal
b. compete with one another in order to build in excitement
c. are general and moderately easy
d. are determined by management in order to reduce conflict among individuals
e. answers a and b
Question 3Job burnout typically occurs among people who work on an assembly line doing repetitive work without having the opportunity to interact with others.
Indicate whether the statement is true or false
Question 4Typically, the total of your principal, interest, taxes, and insurance (PITI) can be no more than ______ of your gross monthly income.
A. 18
B. 28
C. 38
D. 48
Question 5By the fourth phase of a life cycle of resistance to change, those resisting the change will have been reduced to a point where the success of the change program will be assured.
Indicate whether the statement is true or false
Question 6Some studies on the effects of job stress have shown that jobs causing the most problems with high blood pressure were not those jobs with a great deal of pressure to work hard and fast such as high-powered executive jobs.
Instead, the types of jobs causing increases in blood pressure were lower-level jobs where there was a high psychological demand coupled with little control over the work place and little use of skills.
Indicate whether the statement is true or false
Question 7Which of the following is not a dimension of effective listening?
A. Encoding
B. Processing
C. Responding
D. Sensing
Question 8In the long run, an organization that follows unethical practices is most likely to ________.
A) be more innovative
B) spend less on advertising or managerial salaries
C) be bureaucratized
D) spend more on research and development